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Privacy Policy

Privacy Policy for UXClouds

Last Updated on: 1 August 2023

At UXClouds, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website hosting services. By using UXClouds, you consent to the practices described in this policy.

1. Information Collection and Use

1.1.¬†Personal Information: When you sign up for our hosting services, we may collect personal information, including but not limited to your name, email address, billing address, and payment details. We use this information to create and manage your account, provide customer support, and process payments for the services you’ve subscribed to.

1.2. Website Information: To provide our hosting services, we collect certain information related to your website(s). This may include domain names, IP addresses, website content, and traffic data. This information is used to deliver and optimize our hosting services, monitor server performance, and detect and prevent security threats.

1.3. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your user experience and improve our services. Cookies are small text files that are stored on your device when you visit our website. They help us remember your preferences, track usage patterns, and perform analytics. You can manage your cookie preferences through your browser settings.

2. Payment Processing

2.1. We partner with third-party payment processors, including Razorpay, Stripe, and PayPal, to handle payment transactions. When you make payments for our services, these processors may collect certain financial information from you directly. Please refer to their respective Privacy Policies for more information on how they handle your data.

3. Data Security

3.1. We take reasonable measures to protect your personal information and website data from unauthorized access, disclosure, alteration, or destruction. Our data centers are equipped with state-of-the-art security systems, and access to your data is limited to authorized personnel only.

3.2. While we employ industry-standard security protocols, no method of data transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee the absolute security of your information.

4. Information Sharing

4.1. We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:

   РWith trusted third-party service providers who assist us in delivering our services. These providers are bound by confidentiality agreements and are only allowed access to the data necessary to perform their duties.

   РWhen required by law or in response to a valid legal request.

5. Data Retention

5.1. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Choices

6.1. You have the right to access, correct, update, or delete your personal information. You can do this by logging into your account or by contacting our support team.

6.2. You may choose to opt-out of receiving marketing communications from us by following the instructions provided in the emails we send or by contacting us directly.

7. Children's Privacy

7.1. UXClouds services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18 without parental consent. If you believe we have inadvertently collected such information, please contact us to have it removed.

8. Changes to this Privacy Policy

8.1. We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through the contact information you have provided.

9. Contact Us

9.1. If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us at:

UXClouds
Bengaluru
support@uxclouds.com

By using UXClouds’ services, you agree to the terms of this Privacy Policy. Thank you for trusting us with your data and for choosing UXClouds as your website hosting provider.